Andy Smy

Andy Smy

Business Analyst/Product Designer (Agiliti - Digital Channels & Authentication) at Fiserv

United Kingdom

App dev: Idea screening App dev: Technical & data feasibility App dev: User experience App dev: Business models

With 15 years experience in large IT programmes specifically in the Financial Services and Retail sectors, Andy has a broad range of skills having started out as a web developer and solution architect in a software house and working at every stage of the project lifecycle since, from pre-sales to management of implementation and business change and on into warranty. As a Certified Scrum Master, Andy works and mentors as an agile business analyst or ScrumMaster on agile projects.

Specialties: Agile Scrum, workshop facilitation, requirements gathering, prioritisation & change control, resource and financial planning, performance review, peer review and mentoring, business process modelling, change impact and operational risk review, financial services systems, user interface and user-centred design, ad-hoc reporting using Office and Sharepoint integrated tools, defect/incident triage and management, business design authority

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