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I am a passionate and committed individual with 10 years’ experience working in a demanding, innovative and fast paced customer service environment. A proven track record of exceeding KPI’s and leading successful operations and large projects. I have both operational and commercial experience and resilience in delivering and managing change.
I am a driven, pro-active professional who has experience in leading both in house and outsource operations, in the UK and offshore. I demonstrate excellent inter-personal skills, including the ability to influence and work with key stakeholders. I am extremely flexible and always respond to change in a positive manner.
I have excellent organisational and time management skills, with the ability to prioritise effectively. I continually look to improve myself and maximise any potential opportunity to improve customer and employee experience.
Because we work with school students, we must assure that people are real and hope you understand. To do this, we use a LinkedIn verification process. When you click the button below, you will be asked to enter your LinkedIn login details and then you will be directed to our expert application form.